Patient Satisfaction Survey Results
Feedback is an essential part of our commitment to continual improvement in our services, staff, facilities and processes.
Our clinical staff are encouraged to seek feedback from patients, and we continuously monitor patient feedback through a satisfaction survey undertaken by an independent research specialist.
Patient satisfaction highlights
|
% of patients who staff rated as 'very good' or 'excellent' |
96% |
|
% of patients who rated cleanliness of the facility as 'verygood' or 'excellent' |
89% |
|
% of patients who rated the quality of the service as 'very good' or 'excellent' |
93% |
|
% of patients who were greeted promptly and courteously |
98% |
Please click on the link below to download the latest patient satisfaction results from July 2010.